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Passing your ITIL foundation exam (Best Management Practice)

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    Available in PDF - DJVU Format | Passing your ITIL foundation exam (Best Management Practice).pdf | Language: ENGLISH
    Christian F. Nissen(Author) Great BritainCabinet Office(Author)

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Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself
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*An electronic version of a printed book that can be read on a computer or handheld device designed specifically for this purpose.

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Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch.
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes

Book details

Read online or download a free book: Passing your ITIL foundation exam (Best Management Practice)

 

Review Text

  • By R. Kennedy on 22 July 2013

    Having recently studied for the ITIL Foundation exam, I purchased 'ITIL For Dummies 2011' and followed it up with Passing your ITIL foundation exam (Best Management Practice) to fill in any remaining gaps with the official information. The 'Passing your ITIL foundation exam (Best Management Practice) ' book is an extremely unsatisfying and unpleasant read by nature, I can't highly recommend the ITIL for Dummies edition enough, the trainer in that book isn't simply portraying the information, he actually wants you to understand and digest every aspect of it in an extremely pleasant and satisfying way.

  • By B. on 4 December 2016

    Recommended by a colleague at a FTSE100 company that runs a lunch time study group over 12 weeks. The group reads a chapter each week and we review the key talking points from the chapter over a lunch time conference call. The study group has been run over several years very successfully using this book as the key reference material.The ITIL foundation exam is not particularly challenging and this book should allow you to pass it if you read and understand the content. This book will not provide you with a detailed understanding of the subject but ultimately delivers on its title.

  • By Steven Joseph Miller on 16 October 2015

    Bought ITIL foundations book for self-study towards gaining ITIL foundation exam, this book is all you will ever need, very well presented and layout for nice easy understanding scenarios, end of chapters also include quiz and practice exam at end, additional exam practice exam paper available at Axelos website for DL, this is all you will ever need to pass your exam just learn the book inside-out to pass with flying colours...

  • By james on 16 July 2017

    ITIL is boring But sadly it's a qualification I want. This book is a perfect companion for quick reference to the fundamentals of ITIL. I'm not gonna lie though it is boring just like ITIL... but dont blame the book it's mearly a messager. Well written and Easy to understand.

  • By Paul C. on 10 June 2017

    This is a very tough, boring read. I admit it's a pretty mind numbing topic but I had to give up on this after two chapters because I couldn't stay focused.

  • By George T on 3 January 2017

    That's a really good book. It helped me grasp all the concepts that are covered on the exam. I 've used the book as a review tool to help me prepare right before the exam. Passed it the first time. Really pleased :)

  • By EllieC on 1 September 2015

    Very good book really helped to prepare for the exam which I passed

  • By ATUK on 27 June 2013

    The idea behind the ITIL Foundation certification is to 'offer candidates a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle' – the author does just that by presenting the information in a clear straightforward style using good examples throughout and the typography makes it easy to read and understand. With a couple of hours of easy-paced reading every day you could probably get through it within a week or so.I can confidently say that this book played a big part in helping me pass the exam. I read the book twice and took notes of key terms and concepts (always find that when I write something down I remember it better!). I also supplemented my study with reading the ITIL Glossary of Terms and going through the ITIL Sample Exam Paper (both found on the Official ITIL website).


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